Thank you for considering purchasing products from Conspicuous Candles. We want to ensure that our customers are fully satisfied with their purchases. Therefore, we have established the following return and refund policy:
Returns: If for any reason you are not satisfied with your purchase, you may return the product(s) within 14 days of receipt for a full refund, provided that the product(s) are unused, undamaged, and in their original packaging. Please contact us at [insert contact email or phone number] to initiate the return process. You will be responsible for the cost of return shipping.
Refunds: Once we receive your returned product(s) and verify that they meet our return criteria, we will issue a refund to the original form of payment. Please note that shipping costs are non-refundable, and it may take up to 10 business days for the refund to appear in your account.
Damaged or Defective Products: If you receive a damaged or defective product, please contact us at [insert contact email or phone number] within 7 days of receipt to initiate the return and refund process. We may require you to provide photos of the damaged product. We will provide a prepaid shipping label for the return and issue a refund once we receive the damaged or defective product.
Cancellations: If you wish to cancel your order, please contact us at 1-877-406-1736 or email us at ConspicousCandle@usa.com as soon as possible. If the order has not yet shipped, we will cancel it and issue a full refund. If the order has already shipped, you may initiate a return for a refund (see above).
We reserve the right to modify this policy at any time without prior notice. If you have any questions or concerns about our return and refund policy, please contact us at 1-877-406-1736 or email us at ConspicousCandle@usa.com
Thank you for considering Conspicuous Candles for your candle needs. Our shipping policy is designed to ensure that your order arrives on time and in excellent condition. Please read the following information carefully to learn about our shipping procedures, estimated delivery times, and other important details.
We offer standard shipping within the United States via USPS, UPS, and FedEx. For international orders, we use DHL or FedEx. All shipping options include a tracking number, so you can track your package's progress from our warehouse to your doorstep.
We make every effort to process and ship your order as quickly as possible. Orders typically ship within 1-2 business days of receiving payment, but please allow up to 3-5 business days for processing during busy periods.
The estimated delivery time for standard shipping within the United States is 3-5 business days, while international orders may take 7-14 business days to arrive. Please note that delivery times may vary depending on your location, shipping carrier, and weather conditions.
Shipping costs will be calculated at checkout based on the weight and destination of your order. We offer free standard shipping for orders over $50 within the United States.
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website. You can use this information to track your package's progress and estimated delivery time.
We are unable to ship to P.O. Boxes, APO/FPO addresses, or international addresses for certain products due to shipping regulations. Please check the product description for any restrictions before placing your order.
If your order arrives damaged, please contact us within 48 hours of delivery. We will require photos of the damaged item(s) and packaging to process your claim. We will work with you to resolve the issue and ensure that you are satisfied with your purchase.
Thank you for choosing Conspicuous Candles. If you have any questions about our shipping policy or need further assistance, please contact our customer service team.
